This error occurs when the minimum price, maximum price, and fixed price are not within the desired range.
The maximum price always needs to be higher than the minimum price.
The fixed price needs to either be equal to or within the min/max range.
Please have a look in our CSV manual at Common errors
With our Bulk Edit option you can filter items by SKU, Title, Missing rules etc. and change strategies or apply new rules in bulk.
Main purpose of this option is to save you time.The changes, that are most frequently made with "Bulk edit", are:
- Changing minimum/maximum prices
- Change price option/strategy (optimization/easyBox/customCode/fixed price)
- Changing Price Gaps
- Deactivate items
- Update items without price settings
SKUs are used as unique identifiers for products. Therefore, a SKU cannot appear more than once within the same file.
To remove duplicates in Microsoft Excel:
- Select a cell in the table.
- Open the Data tab.
- In the Data Tools section, click Remove Duplicates.
This will highlight duplicate SKUs so they can be removed or adjusted.
For this purpose we have a filter option in "Bulk edit" - "All without price rules", which will filter all items that do not have price rules and allow you to set them up without infuincing existing listings.
If there are SKUs in the file that are unknown to our system, this error may occur.
This can happen, for example, with an inactive listing.
However, the system will still update prices for all other active products.
Please have a look in our CSV manual at Common errors
The customCode is a strategie designed specifically for your needs.
It will be developed and programmend by our IT department to your intended pricing option/strategy.
With "Bulk Edit" you can set different filters to edit a desired quantity of articles. In the first step you can choose whether you want to filter all articles, articles without price rules or specific articles.
If you select the button "Filter", you can filter by:
- Title
- SKU
- Price range
- Shipping type
- Price option
- Price status
- Item condition
- Include quantity 0 items
- Item without pricing rules
- Item without competitor
Please have a look in our CSV manual at Common errors.
The "Bulk-Edit" option allows you to filter and edit multiple items at the same time.
If you receive this error, please check your minimum, maximum, and fixed prices.
Prices must be formatted as numbers with two decimal places.
Another possible reason is the separator used in your CSV file. eSagu requires semicolons (;) as the CSV separator.
In My Account there is a green button in the upper left corner Add another account. Please click it and follow the steps.
There are several ways to change your minimum/maximum prices:
- Change the minimum/maximum prices directly in each individual item.
- Change the minimum/maximum prices using our bulk editing feature.
- Change the minimum/maximum prices via CSV import.
- Change the minimum/maximum prices via API.
- Change the minimum/maximum prices using an AI chat connected via MCP.
This is mostly caused by eBay API token issues, please navigate to My Account ⇢ OAuth Token and click on Renew token to renew your token once. Please be patient and wait a couple of hours ☕, updating the ebay stock is a time-consuming task even with a working API token.
If this error occurs, it means that some of the column titles or contents do not match the eSagu CSV format. Please have a look in our CSV manual at Common errors
You develop an idea. You discuss this with your account manager. He will forward it as a software story to our IT department. Our IT department will then evaluate your idea in terms of feasibility, effort and costs and you will receive a cost estimate from your account manager with details of the cost and time required to create your custom code.
Yes, upon receipt of payment, the IT department will start programming and finalize your customCode.
Items without stock (quantity zero) are hidden by default, but you can show these items by using the filter "Do not hide quantity 0 items".
- customCode - By sales figures Your prices are optimized according to the sales figures of your items in last 7 days.
- customCode - exclusion below minimum price Your prices will only be optimised against offers above the minimum price.
- customCode - Prime first Your items are comparing the price against cheapest Prime offer first. If there are no Prime competitors, items follow normal rules from "Optimization"
If you upload the same file two or more times, eSagu will skip the upload.
Therefore, make sure that the content of the file differs from the content of the previous upload.
On your dashboard you can see:
- Your turnover in £ / € or the respective national currency
- Your top competitors
- Your best selling products
- When price changes were made
- On which days and at what time items were sold within the last 30 days
If you have multiple services such as Amazon UK and DE, they can be added and customized individually.