This error occurs when the minimum price, maximum price, and fixed price are not within the desired range.
The maximum price always needs to be higher than the minimum price.
The fixed price needs to either be equal to or within the min/max range.
Please have a look in our CSV manual at Common errors
SKUs are used as unique identifiers for products. Therefore, a SKU cannot appear more than once within the same file.
To remove duplicates in Microsoft Excel:
- Select a cell in the table.
- Open the Data tab.
- In the Data Tools section, click Remove Duplicates.
This will highlight duplicate SKUs so they can be removed or adjusted.
If there are SKUs in the file that are unknown to our system, this error may occur.
This can happen, for example, with an inactive listing.
However, the system will still update prices for all other active products.
Please have a look in our CSV manual at Common errors
Please have a look in our CSV manual at Common errors.
If you receive this error, please check your minimum, maximum, and fixed prices.
Prices must be formatted as numbers with two decimal places.
Another possible reason is the separator used in your CSV file. eSagu requires semicolons (;) as the CSV separator.
If this error occurs, it means that some of the column titles or contents do not match the eSagu CSV format. Please have a look in our CSV manual at Common errors
If you upload the same file two or more times, eSagu will skip the upload.
Therefore, make sure that the content of the file differs from the content of the previous upload.